Terms and Conditions 

Covid-19 Virtual Party  Conditions 

Booking a party: Please send us an email or fill out a Booking Request Form with your information and desired date and time. We will confirm availability.

Payment: All virtual parties must be paid in full, in advance of the party. 

Party Activities: All party supplies will be delivered in advance of the party. 

Party Conditions

  • Zoom link will be sent out one booking has been completed. Link may be sent to all party guests and visitors (Grandparents, aunts and uncles, etc.) 

  • Visits will not be recorded by The Party Princess Ottawa. Any and all recordings made by other parties may only be used for private use. Public or commercial use is prohibited.

  • Parties must be supervised by parents at all times. 

Covid-19 Outdoor Party  Conditions 

The following conditions are based on current Ontario and Ottawa Public Health regulations and are subject to change at any time based on their regulations . 

Booking a party: Please send us an email or fill out a Booking Request Form with your information and desired date and time. We will confirm availability.

Payment: At this time we will not be taking deposits as a precaution. You will be sent an invoice for receipt purposes, however we ask that everyone pay cash in full to the princess before the party (out of sight  to preserve the magic!) 

Party Activities: At this time we will not be offering any hands on activities (dress up chest, makeup, etc.). 

Party Conditions

  • Everyone must maintain a 6ft distance from the princess. The princess will bring a mask and wear it if necessary. 

  • Parties will be held outdoors unless there is inclement weather (Rain, snow, extreme winds, Temperature over 27 degrees or under 15 degrees). Outdoor parties must be held in a covered, dry area. If parties must be moved, we recommend an open garage or covered porch where 6ft distance can be maintained. Outdoor parties may only contain 25 people including the princess.

  • If parties must be moved indoors we ask that it be held in a well ventilated room. All guests over the age of 2 must be wearing a mask and maintain a 6ft distance from the princess. Please allow the princess to wash her hands before exiting. Indoor parties may only contain 10 people including the princess.

*Please note that if these safety conditions are not met The Party Princess Ottawa reserves the right to leave without a refund. 

Booking a Party

Events/parties are booked on a first-come, first-served basis.  If you would like to book a princess for your event, please fully complete and submit the form on our booking page.The Party Princess Ottawa will verify the requested date and time and will send you payment information via email.  Once the required payment has been received, your booking will be confirmed. 

Payment

Magical Meet and Greet Package:  To verify availability for the date and time of your event, complete and submit the booking form to The Party Princess Ottawa. Should availability be confirmed, payment in full is required to hold your reservation.  Payments are accepted online via credit card or debit card in advance of the event.   

Fairytale and Majestic Packages and Special Events:  To verify availability for the date and time of your event, complete and submit the booking form to The Party Princess Ottawa. Should availability be confirmed, you will be asked to pay a $50 booking Fee* to hold your reservation. The Party Princess Ottawa will send you a payment reminder days before your event. For remaining balances,  you may pay cash at the end of the princess' visit.  Otherwise, payments are accepted online via credit card or debit card in advance of the event.

* Booking Fees are non-refundable unless cancellation of the event is made in accordance with the cancellation terms below. 

Cancellations 

The Party Princess Ottawa is committed to all booked events.  However, should The Party Princess Ottawa be required to cancel your event/party due to unforeseen circumstances (including, but not limited to: emergencies, severe inclement weather (Environment Canada weather warnings), accident, severe illness, or death) you will receive a full refund of any payments made (including the $50 Booking Fee).  If applicable, notice of cancellation will be provided as far in advance as possible. 

To receive a full refund (including the $50 Booking Fee), in the event that you need to cancel your booking for any reason, The Party Princess Ottawa requires a minimum of 30 days notice from the date of your event. Otherwise, the Booking Fee is non-refundable.  

Rescheduling a Party 

The Party Princess Ottawa reserves the right to reschedule a party in the event of unforeseen circumstances. The Party Princess Ottawa will give you the option of a full refund or rescheduling for a different date and/or time. 

The Party Princess Ottawa will endeavour to accommodate any rescheduling requests you may have.  Any rescheduling requests should be provided with as much advance notice as possible. Rescheduling is subject to availability and is at the discretion of The Party Princess Ottawa.  If a request to reschedule cannot be accommodated, you may request a cancellation of your booking and will be subject to the cancellation terms above.  

Travel Charges 

The Party Princess Ottawa is based in Ottawa South (Hunt Club area).  Distance charges will not be incurred for travel if your event/party is within 50 km. However, for events/parties requiring the princess to travel further than 50 km, a distance charge of $2 per km will be added.   
​At the time of booking, The Party Princess Ottawa will confirm whether additional distance charges apply. 
*Please note: Parties of less than 1 hour will not be available for long distance travel.*

Note:  The Party Princess Ottawa may consider events/parties outside the NCR.  Please send your request and full information to thepartyprincessottawa@gmail.com.

Client/Guest Conduct

The Party Princess Ottawa does NOT assume any responsibility for the supervision of guests and their conduct.


The Party Princess Ottawa does NOT assume any responsibility for injuries that may occur due to negligence or unruly behaviour during a princess' visit.


Behaviour deemed inappropriate or aggressive will NOT be tolerated and The Party Princess Ottawa reserves the right to leave the event/party.  


The client is responsible for ensuring that children are fully supervised at all times and that appropriate behaviour is maintained by all in attendance during your princess' visit.  

Health and Safety 

The Party Princess Ottawa is NOT responsible for allergic or adverse reactions to any costumes, cosmetics, or products used during the event/party.  
It is the clients' responsibility to notify The Party Princess Ottawa, at the time of booking, of any allergy restrictions and/or concerns related to the Princess' visit.
It is the clients' responsibility to obtain the permission of parents or guardians for each guest before face paint and/or cosmetics/tattoos can be applied. 
The Party Princess Ottawa will not apply face paint or cosmetics/tattoos to any guest under the age of 2 years old. 
The Party Princess Ottawa follows a strict code of practice related to hygiene. Clean, disposable applicators are used per person and all face paint and cosmetics can be removed with soap and water. 
​To see the full list of itemized products used by The Party Princess Ottawa, please visit Party Activities.  ​

Photography 

Photos may be taken at any time during a party or event.  However, each package includes a photo opportunity to pose individually and in groups with the princess.  

Images taken by, or provided to,The Party Princess Ottawa from any event/party may be maintained and/or used for the sole purpose of promoting the company and its' services, either electronically or in print. The Party Princess Ottawa does not publish or use photos/images without expressed consent from the parent or guardian and names are not disclosed.   

The Party Princess Ottawa welcomes your personal photo(s) of the party/event at thepartyprincessottawa@gmail.com.  Please remember to provide, in your email, a written statement of consent to use your photo(s) and/or image(s) on The Party Princess Ottawa official website, Facebook, Instagram or in print publications.     

Damages 

The Party Princess Ottawa strives to treat your home and guests with the utmost respect and care and does not assume responsibility or liability for accidents or damages caused during your party. ​

Disclaimer 

The Party Princess Ottawa is an independent, registered company. The Party Princess Ottawa does not wish to infringe or violate any copyright laws.  All characters are based on folklore, fairytales and/or other stories and any resemblance to copyrighted characters is purely incidental. The Party Princess Ottawa does not claim to be and is not associated with any other companies or name brand/licenced characters. 
At the time of booking, all clients will be asked to acknowledge that they have read and accept that The Party Princess Ottawa characters do not represent licensed characters, names or stories. ​

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